I LOVE my new fridge - the delivery guys were FANTASTIC and worked so hard the day of delivery! This fridge is gorgeous!!!
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I contacted tk appliance repair and was able to come and inspect my dishwasher the same day. He spent the afternoon diagnosing the problem but didn't have a working part for it. He came back the next day with the dishwasher part, fixed my dishwasher, and only charged me one service fee + the part. Overall it was an easy process and I am so glad to have a perfectly good working dishwasher again! I highly recommend tk appliance repair to anyone
Thank- you Teppermans for you very fine customer service ,Sherry,the sales lady and the great delivery men that brought us the new appliances. I will in the future visit and purchase at your store again. Thanks again .
I bought a Whirlpool Fridge from Quan's Oshawa, Ontario and was told to wait at least two hours before plugging it in and after two hours I started the brand new fridge to hear a high pitched whining noise from the compressor. I went to the store to ask for an exchange as this was a defective fridge from the get go and was told no refunds or exchanges and that I would have to deal with Whirlpool but I said I bought the appliance from Quan's not Whirlpool. Whirlpool sent out a service technician and he stood there without looking at the fridge and said this noise is normal. We paid for an independent service technician to look at the fridge and he said the windings were defective in the compressor and said a new compressor was the solution and this would cost more than the fridge. I went back to Whirlpool's customer service with this information and I am still waiting for their technician but the whole family is experiencing headaches from the noisey compressor. Run not walk from Quan's any savings are not worth the aggravation!
Over promise under deliver....... Don't do business with this company they are clueless when it comes to customer service.
The worst experience ever. Barry Adler & his team of unprofessional sales people lag behind in understanding the customer journey in today's market. You might as well buy your appliances online & you'll have better price & a better customer experience. Almar is seriously out to lunch !
What a huge disappointment.....they don't seem bothered by their negligence & delivery errors.
Don't shop there they are
They do not know how to fix anything. All that they know is taking money and not give it back. rip-off. They took a deposit money to fix my dishwasher and never call back. With reading the other reviews I discover they do that all the time to all people.
We went shopping to look for a mattress, appliances and a couch. We got everything delivered the next day. We saved so much money at The Brick because everywhere else was way more. The sales rep was knowledgeable.
horrible, horrible service , staff is rude, I bought a bedroom suite mid-may. I was told it will be available end of May. The Bed was delivered twice, LATE, end of June, head board broken. The 3rd time the Brick delivered the bed, installation was not done properly the bed broke. It's a month and a half later I still don't have my bed and I am getting a run around from customer care and delivery department. I have sent pictures of the broken bed twice to call centre, no body is calling me back. It has been a FRUSTRATING time for me. I will never deal with Brick even if they were giving furniture for free away. The staff is so RUDE, unbelievable. I would advise people go elsewhere.
Definitely the worse store every to buy furniture. All employees are jerks and scam every single penny you got. I got 2 furnitures and they said they'd give a call in less than a week and guess what, no calls for THREE WEEKS. Absolutely horrible. And not only that but the manager there does not care about customers and the customer service we got was disgusting.
I have been dealing with Tasco Distributors personally and corporately since the early 1970s and I strongly recommend them to all those who seek high quality appliance products at fair prices and cheerful attentive service after the purchase. The Sayers family are high quality appliance dealers whose integrity can be relied upon unfailingly!
I thought I needed to buy a whole new stove, but thanks to these guys they were able to test the parts (for free) and saved me a butt load of money! Best in the business. EVERYONE should go there!!
I bought a grill at TA. There were missing parts in the box. I contacted TA and was told that I have to deal with the manufacturer's warranty and it is now my problem. They sell the same grills as big box stores. These stores will take back defective merchandise, but TA appliances will not. Do not take a chance, stay away. In addition if you ever need help from them after you paid, the staff is snarky, rude, and completely unreliable.
We were greeted at the door and asked if we wanted to look around or if we needed a salesperson. The sales person, Nancy Bedard, was excellent. She was helpful, no pressure and answered our questions with good information so that soon we were on our way, having found the appliance that was just right. The young person who had greeted us offered us coffee and chocolate chip cookies. Delivery was professional and the guys had a pride in their work.
What a refreshingly different experience we had at Caplan's compared to other stores we'd been to that morning, where salespeople were either not available or too keen on making a sale.
Excellent, efficient, intelligent service of a broken fridge by Claude.
I strongly suggest you take your business elsewhere! This is THE WORST LOCATION every! Buyer beware... STAY AWAY!